Contact us
Reach out through the support flow or use the marketplace contact tools available in the app.
General enquiries
For questions about the marketplace, account access, listing workflows, or platform operations, use the support channels inside the product or start from the support page for the most appropriate next step.
Seller support
Sellers can request help for listing approval, verification, moderation questions, and dashboard issues through the seller and admin support flows inside the platform.
Trust & safety
To report a listing or raise a moderation concern, use the report option on the relevant listing or submit a support request so the moderation team can review the issue confidentially.
Response standards
The platform maintains a support process for buyer, seller, and moderation inquiries. Response timing may vary by request type, business volume, and verification requirements.